Shipping & Delivery
GOOD THINGS ARE HEADED YOUR WAY!
All Tilda & Moo orders are packed and sent from our little corner of the Mornington Peninsula, Victoria, Australia.
Here's everything you need to know about getting your orders delivered.
ORDER PROCESSING
We aim to have orders made, packed and on their way within 1-4 business days.
During busy periods, new releases or sales, processing orders may take a little longer.
SHIPPING WITHIN AUSTRALIA
We ship Australia-wide using Australia Post.
We offer free standard shipping on Australian orders $95 and over.
For orders under $95, shipping costs are calculated and displayed at the checkout.
Express shipping options are available where supported by Australia Post.
INTERNATIONAL SHIPPING
Hello, worldwide friends!
We also offer international shipping to destinations available at checkout.
Shipping costs are calculated at checkout based on your delivery location.
International orders may be subject to customs duties, taxes or import fees imposed by the destination country.
TRACKING YOUR ORDER
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details, where tracking is available.
You can follow your parcel's journey from our studio to your doorstep.
DELIVERY TIMES
Delivery times vary depending on your location and the shipping method selected.
Please keep in mind that carrier delays, public holidays and busy shopping periods may affect delivery times.
NEED A HAND?
If you have a question about your delivery or something doesn't quite look right, please get in touch at info@tildaandmoo.com.au and we'll be happy to help.